Refund policy

Refund and Returns Policy

Effective Date: 09 August 2025
Store Name: The Digital Play

Legal Business Name: Chittaranjan Debata
Operated under brand name: The Digital Play

Thank you for shopping at The Digital Play. We strive to provide high-quality digital products and ensure you have a smooth shopping experience.


Refunds

All sales of digital products are final.
Once a purchase is made, no refunds will be issued due to the instant delivery nature of our products.


Order Cancellation

  • Orders cannot be cancelled once placed.

  • If you did not receive your purchased product, please contact us at thedigitalplayhub@gmail.com.

  • If we are unable to deliver your order within 14 days, we will issue a full refund to your original payment method.


Non-Delivery Claims

If you believe your order has not been delivered, you must contact us within 7 days of purchase. We will review the case and assist you in receiving your product.


Contact Us

For any questions about this Refund and Returns Policy, please contact:
Email: thedigitalplayhub@gmail.com
Phone: +91 81449 63489